Working with Mihunter: dealer orders in South America, Europe and Africa
Start your dealer inquiry with the country you plan to supply, your sales channel and the order you have in mind. Whether you are a distributor, importer, wholesaler, retail-chain buyer or OEM/ODM buyer, we can discuss standard products, paid samples and customization requirements. A written quotation brings together the configuration, supply route, payment milestones and responsibilities you need to plan your order.
Commercial terms last confirmed on 2026-09-12; operational fulfillment last confirmed on 2026-09-13; contacts last confirmed on 2026-08-13.
## Choose the supply route before setting a launch date
Your destination and the available stock determine which fulfillment arrangements to discuss.
| Region | Supply route | What to confirm for your order |
| Europe | Self-operated and partner warehouses in France, Poland, Germany and the Netherlands; dynamic stock for selected popular products; service covers most EU member states | Dated availability by model, configuration and quantity, dispatch location and destination coverage |
| South America | China factory shipment; no local warehouse | China stock by model and order, transport route and handover |
| Africa | China factory fulfillment; no local warehouse or local ready stock | Factory schedule, transport route and handover |
European warehouse support does not mean every model is available at every warehouse. Ask for a dated stock confirmation before planning a launch or replenishment.
For selected popular products confirmed in stock and a destination confirmed within the service region, customer receipt is estimated at 5–7 business days from receipt of full payment, typically around 7 business days. This is an estimated receipt window, not a dispatch SLA or delivery guarantee. Remote areas and islands need individual confirmation.
Brazil and Argentina are our priority South American markets; South Africa, Egypt and Morocco are our priority African markets. Market priorities do not establish local stock or appointed dealers. South American and African orders ship from the China factory, with transportation time additional. Confirm any factory stock for the specific model and order rather than assuming immediate availability.
Match the order type to the quantity and payment terms
Tell us whether you need a standard product, paid sample or customized order. The minimum quantity depends on that choice.
| Order type | Minimum quantity |
| Standard products or ready stock | Request the minimum in your quotation |
| Logo only, without custom color | 50 units across the whole order; mixed models allowed |
| Custom outer packaging | 50 units per model |
| Custom color and logo | 100 units per model |
The standard factory quotation basis is FOB Ningbo, Incoterms 2020. Quotations are valid for 30 days from issue. Final pricing depends on configuration, quantity, customization and packaging. Terms remain subject to configuration, stock and written quotation. Request freight and destination costs separately from the factory FOB price.
Payment schedules also differ by order type:
- Ready stock and paid samples: T/T, 100% before dispatch.
- Logo or packaging customization: T/T, 30% deposit and 70% before shipment.
- Full customization by sea freight: a 30% deposit and 70% after confirmation of the bill-of-lading copy may apply, subject to customer credit review. Confirm eligibility and the applicable T/T arrangement in writing.
- Inland transport: T/T, full payment before pickup.
Discuss territory rights, exclusivity and any dealer appointment separately in writing. A product quotation does not automatically include them.
Allow for the factory schedule and transport separately
Under routine conditions, the typical factory lead time is about 45 days, starting after the agreed advance payment is received and the final product configuration, color and logo are confirmed. Transportation is excluded. Special materials, complex packaging, non-standard development and peak-season schedules need order-specific written confirmation.
Before setting a customer delivery date, compare that factory schedule with separately confirmed freight, customs clearance and final-delivery estimates. Agree whether we arrange freight or you use your own forwarder, then record the shipment origin, pickup or port handover, insurance, charges and responsible parties. Confirm dispatch timing separately from any estimated receipt date.
Agree warranty and parts arrangements before ordering
Our standard warranty runs for 12 months from customer receipt and covers the motor, controller, battery, display, charger and frame.
Wear parts, collision or other human-caused damage, water ingress, overloading, unauthorized modification, incorrect charging, normal wear and use contrary to instructions are excluded. After a claim is confirmed, we normally supply replacement parts.
You may select free spare parts from our parts list up to **1% of the order's product FOB value**; selections above that allowance are chargeable. Confirm replacement availability and replenishment timing separately. The allowance does not establish parts inventory or a dispatch SLA.
Local labor is excluded unless agreed in writing. By default, customers pay international freight for replacement parts shipped separately; special cases require a written agreement. Set out who handles local service, claims and parts for each order.
French warehouse service
Our French after-sales warehouse shares the inventory warehouse address:
10 RUE DU BALLON, LOT A010, 93160 NOISY-LE-GRAND, FRANCE
It supports spare-parts dispatch, repairs, returns and replacements. Before sending goods, agree on service eligibility, the claims process, return authorization and cost allocation. Confirm repair and parts-response timing separately. The European warehouses and French after-sales facility do not automatically provide fulfillment or service for South America or Africa.
Confirm documents and responsibilities for your destination
Ask for documents matching the ordered model, configuration and destination. A sample test report supports only its stated sample and test scope; it does not establish certification of every sales configuration, a manufacturer declaration of conformity or destination-country road approval. Confirm the intended use and applicable requirements with the relevant destination authority or qualified adviser before committing the range.
For each destination country and order, agree in writing who acts as importer of record, checks product documents and handles warranty and spare-parts responsibilities. Regional market coverage does not assign those roles.
Send your B2B cooperation inquiry
Send your country, channel role, models, configurations, quantities, customization requirements and desired shipment route to Molly at
Email: molly@mihunter.com.
WhatsApp: +8613506790933.
Telephone: +8613506790933.
Ask for a written quotation, sample availability, dated stock confirmation and the applicable warranty and parts arrangements so you can plan the next step for your order.
